Essential Contacts Card for Vietnam
A list of public emergency numbers, diplomatic contacts, airlines, an offline checklist, and a family information form worth saving before you fly.
Public numbers
Public Emergency Phone Numbers in Vietnam
These are official public hotlines. Please confirm locally if needed.
Police
113
Call for security issues or accidents.
Fire / Rescue
114
Call for fires or rescue assistance.
Public Medical Emergency
115
Call for a public ambulance or emergency medical assistance.
Diplomatic contacts
US Diplomatic Representatives in Vietnam
US Embassy in Hanoi
Address: 170 Ngoc Khanh, Ba Dinh, Hanoi
Phone: +84 (24) 3850 5000
Calling from the US: 011-84-24-3850-5000
Supports US citizens in northern Vietnam.
US Consulate General in Ho Chi Minh City
Address: 4 Le Duan, District 1, Ho Chi Minh City
Phone: +84 (28) 3520 4200
Calling from the US: 011-84-28-3520-4200
Supports US citizens in southern Vietnam.
Airline links
Official Airline Contact Pages
Go directly to each airline's official support page to check ticket status or change your itinerary.
Offline checklist
10 Things Worth Saving Offline Before You Fly
Prepare copies or save these in an offline folder on your phone so you can access them even without internet.
- Passport photos for every family member.
- Visa/eVisa or visa exemption documentation.
- E-ticket and booking confirmation.
- Address and phone number of your first accommodation, written in Vietnamese.
- Phone number for a relative in the US.
- Phone number for a relative or contact in Vietnam.
- Travel insurance information, if applicable.
- List of personal medications and necessary health notes.
- Photos of the front and back of any cards you'll need while traveling.
- A plan for what to do if you lose your phone, lose luggage, or can't reach someone right away.
FAMILY CONTACT & TRIP INFORMATION
Family Contact & Trip Information Card
FAQ
Frequently Asked Questions
Does this page replace emergency guidance?
No. This page only helps families save public information and prepare before their trip.
Which sections should I print?
We recommend printing or saving as PDF the emergency numbers, US representatives, offline checklist, and family contact form sections.
Scope Note
Z Travel does not provide medical, legal, financial, visa, ticketing, hotel booking, or tour services. This page only compiles public information and a preparation checklist for families to save before their trip.
Need a clearer system?
Z Travel Can Help Your Family Prepare with a Checklist
If you want to keep important information in one dedicated hub with a clearer checklist, see Companion Kit.
Next step
Prepare for your trip with more clarity
Start with the free guide, then choose Companion Kit or Guided Return if your family needs more structured support.